JDCE Learning Hub Privacy Policy

This Privacy Policy explains how JDCE Learning Hub (“we”, “our”, “us”, “JDCELEARN”) collect, use and safeguard your personal information when you register in our Online Review Courses, which includes using our Website, Mobile app and communicating through third-party applications such as Facebook Messenger and Zoom.

1. Information We Collect

When you register for our services we may collect the following information:

a. Personal Information

• Full name
• Email address
• School attended or graduated from
• Graduation

b. Verification Information

To verify your identity and/or eligibility (e.g., student status), we may collect:

• School ID or another valid identification card
• A selfie photo with your ID for identity confirmation

c. Usage Data

• Device information, such as device type and operating system
• App usage activity, such as accessed lectures and exams
• IP address and log data

d. Optional Information

• Messages sent through support channels, such as Facebook or email

We collect and process verification information solely for identity verification and access control purposes. Such data is securely stored, strictly confidential, and will not be used for any other purpose without your explicit consent.

2. How We Use Your Information

We collect and process your personal data for the following purposes:

• To provide you with our online services
• To verify your identity and eligibility
• To provide access to app features and learning materials
• To improve app functionality and user experience
• To respond to inquiries and provide customer support
• To ensure platform security and prevent unauthorized access
• To use your name and picture for promotional purposes, such as marketing materials and testimonials

3. Legal Basis for Processing

Your personal data is processed based on:

• Your consent
• Legitimate interests in providing and improving our services
• Compliance with applicable legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties. Your information is only shared with our trusted partners and service providers who assist us in delivering our services, such as technical support, learning management systems and web developers who have agreed to maintain the confidentiality and security of your information.

All third parties are required to maintain confidentiality and adequate data protection measures.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes stated in this policy.

Verification data, such as ID and selfie photos, will be retained only for as long as needed for identity verification and security purposes, after which they will be securely deleted or anonymized.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Your data is stored securely, and access is restricted to authorized personnel only. However, we cannot guarantee the absolute security of your data and you agree that JDCELEARN shall not be liable for any unauthorized access, use, or damage that may occur.

Unless otherwise required by law, JDCELEARN shall retain your personal information indefinitely for historical and statistical purposes. Where a legal retention period applies, we will securely dispose of the affected records after such a period.

7. Data Breach

In the event of a data breach that may compromise your personal information, JDCELEARN will notify you and the relevant authorities in accordance with the Data Privacy Act of 2012 and other applicable data protection laws.

8. Your Rights

You have the right to:

• Be informed about how your data is processed
• Access your personal data
• Request the correction of any inaccurate or incomplete personal data
• Request deletion or blocking of your data
• Object to data processing under certain conditions
• Withdraw your consent for JDCELEARN to process your personal data at any time. Please note that this may impact our ability to provide certain services for you.

To exercise these rights or for any privacy-related inquiries, please contact delacruzengineering@gmail.com.

9. Cookies and Tracking

We may use cookies or similar technologies to enhance user experience and analyze app performance. You can adjust your browser settings to block cookies, but this may affect your ability to use our services.

10. Data Breach Notification

In the event of a data breach that may affect your rights, we will take appropriate action, including notifying affected users and relevant authorities when required.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices. We encourage you to review this page periodically for the latest information.

12. Contact Us

For questions, concerns, or requests regarding this privacy policy or your personal information, please contact:

JDCE Learning Hub
Email: delacruzengineering@gmail.com
Facebook Page: https://www.facebook.com/JDCELEARN/

13. Consent

By using the JDCElearn app, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of your personal data as described.